Terms of Service

Welcome to Netlevelsupport.com. These Terms of Service ("Terms") govern your access to and use of the website located at https://netlevelsupport.com (the "Site") and any services, features, content, or applications offered by Netlevel Support (referred to as "we," "us," or "our").

By accessing or using our Site and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

1. ACCEPTANCE OF TERMS

By using Netlevelsupport.com, you affirm that you are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms. If you are using the Site on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. DESCRIPTION OF SERVICES

Netlevel Support provides managed IT services, technical support, consulting, and related technology solutions (collectively, the "Services"). We reserve the right to add, modify, or discontinue any aspect of the Services at any time without notice.

3. USER ACCOUNTS AND SECURITY

To access certain features of the Site, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your password and identification.

  • Promptly notify us if you discover or suspect any security breaches related to the Site.

  • Accept all responsibility for all activities that occur under your account.

4. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Netlevel Support, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our Site without express written permission.

5. PROHIBITED USES

You may use the Site only for lawful purposes. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law.

  • To transmit any advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitation.

  • To impersonate or attempt to impersonate Netlevel Support, a Netlevel Support employee, or any other person or entity.

  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm Netlevel Support.

  • To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

6. PAYMENT AND BILLING

If you purchase Services through Netlevelsupport.com, you agree to provide valid payment information. All fees are exclusive of applicable taxes unless otherwise stated. We reserve the right to change our pricing at any time. Failure to pay for services rendered may result in the immediate suspension or termination of your access to the Services.

7. DISCLAIMER OF WARRANTIES

YOUR USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK. THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NETLEVEL SUPPORT DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

NETLEVEL SUPPORT DOES NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. LIMITATION OF LIABILITY

IN NO EVENT WILL NETLEVEL SUPPORT, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE OR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Netlevel Support, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

10. GOVERNING LAW AND JURISDICTION

All matters relating to the Site and these Terms shall be governed by and construed in accordance with the internal laws of the State in which Netlevel Support is headquartered, without giving effect to any choice or conflict of law provision. Any legal suit, action, or proceeding arising out of these Terms shall be instituted exclusively in the federal or state courts located in said jurisdiction.

11. TERMINATION

We reserve the right to terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms.

12. CHANGES TO THE TERMS

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

13. CONTACT INFORMATION

To ask questions or comment about these Terms of Service, contact us at:

NetLevel Support

Website: https://netlevelsupport.com/contact/

Email: hello@netlevelsupport.com