Onsite Services

Our onsite IT services bring expert technical support directly to your business when remote assistance isn’t enough. From computer repairs to network troubleshooting, we deliver fast, reliable solutions across Southern Maryland, the Baltimore area, Maryland’s Eastern Shore, Northern Virginia, and all of Delaware.

Computer Hardware Services

  1. Desktop computer assembly and build
  2. Laptop repair and component replacement
  3. Motherboard replacement and repair
  4. CPU installation and upgrades
  5. RAM memory installation and upgrades
  6. SSD installation and data migration
  7. Hardware diagnostics and testing
  8. Cable management and organization
  9. Hardware cleaning and maintenance
  10. Data recovery from damaged drives


Peripheral Device Setup & Installation

  1. Single or Multi-monitor setup and calibration
  2. Printer installation and configuration
  3. Scanner setup and calibration
  4. Docking station setup

Network Infrastructure Installation

  1. Ethernet cable installation and termination
  2. Cable management and organization
  3. Patch panel installation and labeling
  4. Network rack installation and setup
  5. Switch installation and configuration
  6. Router installation and configuration
  7. Wireless access point installation
  8. Wireless controller setup
  9. Network documentation and labeling
  10. Network closet organization
  11. UPS installation for network equipment
  12. Network monitoring device installation
  13. Network security appliance installation
  14. Network attached storage (NAS) setup

Server Hardware & Infrastructure

  1. Server assembly and installation
  2. Rack server installation and mounting
  3. Server CPU installation and configuration
  4. Server power supply installation
  5. Server cooling system setup
  6. Server rack installation and setup
  7. Cable management for server racks
  8. Server console installation
  9. Server room power distribution setup
  10. Server migration and relocation
  11. Data center equipment installation


Installation & Setup Services

•New office setup and configuration

•Office relocation services

•Equipment installation and testing

•System integration and testing

•User acceptance testing

•Go-live support and assistance

•Training and knowledge transfer

•Documentation and user manuals

•System optimization and tuning

•Performance testing and validation

•Security testing and validation

•Compliance testing and certification

•Warranty registration and setup

•Maintenance contract setup

•Service level agreement establishment

•Ongoing support planning

•Escalation procedure setup

•Change management planning

•Asset tagging and inventory

•Equipment disposal and recycling

•Data destruction and sanitization

•Environmental compliance

•Safety training and certification

•Insurance and liability coverage

•Project management and coordination

•Vendor coordination and management

•Timeline development and management

•Budget planning and management

•Risk assessment and mitigation

•Quality assurance and testing

•Final inspection and sign-off